S And P Global
Buenos Aires C.F.
Associate, Client Services (S and P Global Market Intelligence)The Role: Associate, Client ServicesGrade (relevant for internal applicants only): 7The Location: Buenos AiresThe Team: The Client Operations team is responsible for providing client support on our business intelligence tool by holding investigative conversations and driving product usage and revenue. Being present in the US, Philippines, Pakistan and Buenos Aires makes it a truly global team. Members of the team get to learn in:depth industry knowledge, produce research and develop technical skills. You will also work with different teams inside the organization across many functional areas (Sales, Technology, Content and Industry Research etc). Work schedule (Time shift):
Monday to Friday 8am: 5pm/ 9am: 6pm/ 10am: 7pmThe Impact: he nerve center, you will be the face of the organization for our clients. Your regular day would require you to answer client queries and being an advocate while showcasing your vast knowledge of our tools, data and the industries we cover. The top financial institutions in the world will ask you to figure out things they are unable to understand on their own. Whats in it for you: Improve social skills while interacting with C:level industry leaders Develop comprehensive industry knowledge Learn technical expertise like User Acceptance Testing (UAT) and MS Excel. Be part of a company that is a results:focused meritocracy. We set high standards and value accountability. We seek to identify and reward extraordinary performance with growth opportunities. Based on planned growth and initiatives, you can emerge to the next role i.e Senior Associate and more to act as a resource for the team, particularly mentoring your teammates in offices across the globe. Responsibilities: Provide client support via phone, email, and other mediums Make suggestions regarding product usability, presentation, and data quality Partner with product teams on timely and thorough testing of our products, with an eye toward the client experience Exercise independent discernment during UAT in developing test plans and evaluating results of testing Work with Senior Associates on projects which improve and develop subject matter expertise, these include performing data pulls and providing editorial support Partner with clients to identify template opportunities and guide them through our template building process Provide research and analysis support to Senior Associate What Were Looking For: Basic Qualifications:Bachelors degree in Supply Chain, Economics, FinanceUp to 2 years of relevant work experienceExcellent communication skills Strong collaboration skills Proficient ability to navigate and use common computer programs Please apply with your English CV. Recruiting process will be in EnglishAbout Company Statement:S and P Global Market IntelligenceAt S and P Global Market Intelligence, we know that not all information is important:some of it is vital. Accurate, deep and insightful. We integrate financial and industry data, research and news into tools that help track performance, generate alpha, identify investment ideas, understand competitive and industry dynamics, perform valuation and assess credit risk. Investment professionals, government agencies, corporations and universities globally can gain the intelligence essential to making business and financial decisions with conviction.S and P Global Market Intelligence is a division of S and P Global (NYSE: SPGI), which provides essential intelligence for individuals, companies and governments to make decisions with confidence. For more information, visit spglobal/marketintelligence.Equal Opportunity Employer:S and P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status,