Applications Support Engineer

Applications Support Engineer

19 jul
|
Jpmorgan Chase Bank, N.A.
|
Buenos Aires C.F.

19 jul

Jpmorgan Chase Bank, N.A.

Buenos Aires C.F.

The ideal candidate for this role is a dynamic individual with excellent communication and strong analytical skills, business acumen and the ability to assimilate information quickly, with focus on incident and problem management.

General Tasks and Responsibilities:Manage day to day issues including daily health checks of applications and processes, working closely with end users, development staff and Infrastructure teams, to prioritize and resolve and/or mitigate outages.Monitor production proactively and in innovative ways, tracking, follow:up and communication of problems to internal and external clients, technical resources, and executives.Implement continuous process improvement, including but not limited to policy, procedures,





and production monitoring.Help in identifying, coordinating, and implementing initiatives/projects and activities that create efficiencies and optimize technical processingDevelop and maintain relationships with technical staff, end users and clients.Carefully evaluate alternative risks and solutions before taking action to provide timely resolution.Demonstrate creativity, innovation and high performance.

Required Experience:1+ years experience working with UNIX/Linux environments1+ years of hands:on experience in data analysis/ SQL writing1+years experience in UNIX shell, Perl, Python, or similar scripting languages.1+ years experience supporting distributed applications (Oracle, SQL Server, Linux, Kibana, Splunk, etc.)Experience utilizing scheduler software such Control:M or AutosysStrong analytical and troubleshooting skills required.Experience supporting mission:critical in financial services industry.

Required Skills:Detail:oriented and well:organized.Ability to effectively communicate verbally and in writing to the team and the customers.Excellent troubleshooting skills, and the drive to help internal/external customers.

Education:UNIX,Database,Networking,Monitoring,programming,design thinking.J.P. Morgan is a global leader in financial services, providing strategic advice and products to the worlds most prominent corporations, governments, wealthy individuals and institutional investors. Our first:class business in a first:class way approach to serving clients drives everything we do. We strive to build trusted, long:term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants and employees religious practices and beliefs, as well as any mental health or physical disability needs.

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