Diamond Credit Union is looking for a full-time Head Teller who delivers a "WOW" member experience to our friends and neighbors in the community! Our team members don't just work for a financial institution; they help make a difference in the community.
Diamond is looking for a Full Time Head Teller with experience. Our team members are recognized by our members for going above and beyond and making members feel their experience was exceptional. Diamond Credit Union has also earned the recognition as one of the Best Places to Work in PA for the last consecutive five years!
Participates in Diamond's community fundraising events.
Support branch development initiatives and tactics; execute and potentially oversee assigned branch development tactic activities relating to the teller team.
Provide guidance and mentoring to tellers around operations as well as identifying sales opportunities and effectively making referrals; Motivate team to meet individual and team goals.
Assists teller team in solving member concerns or making exceptions to policy, as appropriate and within authority.
Ensures that all balancing and operational activities are completed according to internal policies. This includes, but is not limited to, balancing, adhering to set cash limits, teller errors, and check holds.
Demonstrated dedication to providing exceptional member service.
Demonstrated strong leadership, communication, decision-making, and organizational skills.
Must be able to lift 20 lbs.
Three-plus years of customer-centric working experience preferably in a financial industry.
High school diploma or equivalent required.
Basic computer skills, Microsoft Office.
Diamond Credit Union is an Equal Opportunity Employer.