Account Executive

Account Executive

Our client is an established Anti-PR agency that emphasizes a methodology aimed at delivering measurable results beyond traditional PR tactics.

They focus on disrupting the market, achieving brand exposure, and influencing public opinion to ensure a return on investment (ROI) for their clients.

They offer services in research and planning, publicity and PR, content development, press releases, and crisis management.

We are seeking highly talented and efficient Account Executive to join our team. The purpose of the Account Executive (Sales) role is to drive revenue growth and enhance client satisfaction through proactive engagement and relationship management.







The Account Executive will focus on reconnecting with past clients to explore upselling opportunities, effectively resolving issues and concerns from former clients, and building strong relationships with current clients.

Additionally, the role includes conducting Anti-PR consultations to educate prospects and clients on innovative strategies that challenge traditional public relations practices.

By aligning client needs with tailored PR solutions, the Account Executive plays a crucial role in fostering client loyalty, maximizing account potential, and contributing to the overall success of the firm.

Work Schedule : 8am - 5pm EST

Responsibilities

- Client Relationship Management :
- Proactively engage with current clients to strengthen relationships, ensuring long-term satisfaction and retention.
- Conduct regular check-ins to assess client needs and satisfaction levels, providing timely updates on deliverables.
- Identify opportunities to upsell additional services based on a thorough understanding of client goals and market trends.
- Runs a referral program,





getting referrals from current clients.
- Reaches out to referrals and follows daily selling support process on referrals.
- Upselling and Cross-Selling :
- Reconnect with past clients to identify and capitalize on upselling opportunities.
- Develop and present tailored PR solutions that align with clients' evolving business objectives and challenges.
- Maintain accurate records of upsell opportunities in the CRM system (e.g., HubSpot) and follow up with personalized communications.
- Client Issue Resolution :
- Address concerns and complaints from previous clients by actively listening, demonstrating empathy, and providing effective solutions.
- Collaborate with internal teams to resolve ongoing issues that may have led to client dissatisfaction.






- Foster client loyalty by transforming negative experiences into positive outcomes through proactive problem-solving and relationship building.
- Anti-PR Consultations :
- Conduct comprehensive Anti-PR consultations to educate prospective and past clients on innovative PR strategies that challenge traditional media practices.
- Analyze prospect, past client and client needs, diagnose challenges, and recommend personalized Anti-PR solutions to enhance brand positioning.
- Document consult findings and communicate actionable recommendations to clients and internal stakeholders.
- Sales Reporting & Performance Tracking :
- Maintain meticulous records of all client interactions, opportunities, and sales activities within the company's CRM system.






- Collaborate with the sales team to forecast sales metrics, track pipeline status, and gather client feedback.
- Monitor performance against upselling targets, providing regular updates and insights to the Sales Manager.
- Collaborative Efforts :
- Work closely with the Delivery division to ensure alignment in messaging and client strategy.
- Participate in strategy meetings to integrate upsell initiatives with ongoing PR efforts and client objectives.

Stats

- Calls made
- Former clients
- Podcast prep calls
- F / U calls
- Calls connected
- Appointments set with former clients
- Intro calls conducted with former clients
- Appointments that successfully move to Anti-PR consults
- Anti- PR consults
- Recs Delivered
- CLOSES






- Bonus on closes facilitated on (but did not close)
- Commission on closes he / s closes

Skills / Traits

- Interpersonal and communication skills (written and verbal)
- Strong problem-solving and conflict-resolution abilities
- Strong ability to proactively control and guide the prospect to a close
- Proficiency in client relationship management
- Knowledge of public relations and communications strategies
- Familiarity with CRM systems (e.g., HubSpot)
- Ability to analyze client needs and develop tailored solutions
- Strong organizational and time-management skills
- Attention to detail and accuracy in documentation
- Capacity to work independently and collaboratively within a team
- Adaptability to changing client needs and market dynamics






- Capacity to work independently and collaboratively within a team
- Adaptability to changing client needs and market dynamics

Requirements

- Bachelor's degree in marketing, Communications, Public Relations, or a related field.
- Minimum of 2 years of experience in a sales role, preferably within the public relations or communications industry.
- Demonstrated success in client relationship management and achieving sales targets, particularly in upselling and cross-selling.
- Familiarity with CRM systems, such as HubSpot, and experience in managing sales activities within such platforms.
- Exceptional interpersonal and communication skills, with the ability to effectively manage client conversations and resolve conflicts.
- Strong analytical skills to assess client needs, diagnose challenges,





and recommend tailored PR solutions.
- Excellent organizational and time-management abilities, with a keen attention to detail and the capacity to handle multiple tasks simultaneously.

About 1840 & Company

1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services.

We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide.

Our mission is to empower growth for forward-thinking businesses, seamlessly bridging any skill or resource gaps with our expertly vetted talent pool.







We firmly believe in fostering an environment where exceptional individuals can achieve an optimal work-life balance, working remotely from any location, while maximizing their professional growth and earning potential.

We are headquartered in Overland Park, KS, USA with service delivery facilities in the Philippines, India, Ukraine, South Africa and Argentina.

We invite you to explore the opportunities we offer and consider joining our exclusive network of global freelance talent.

Visit www.1840andco.com to learn more about us. To explore a wealth of career opportunities and find a role that suits your unique skills and aspirations, please visit our dedicated jobs portal at jobs.1840andco.com .

PI251658465

▶️ Account Executive
🖊️ 1840
📍 Buenos Aires