13 oct
Gsb Solutions
Buenos Aires
Important company requires:
Technical Support L3.
Job requirements:
Mandatory knowledge & skills:
• Experience in managing, installing and maintaining devices such as laptops, desktops, printers, Android tablets and mobile devices, as well as supporting Windows and MacOS operating systems.
• Ability to coordinate with remote and on-site support teams, ensuring service requests and incidents are resolved effectively and quickly.
• Extensive experience with the Service Now tool (Registration, management and reporting of incidents).
• End user support skills, assertive communication, VIP users' treatment, stressful situations.
• Mastery of the English language, desirable (Conversational and written).
General Activities
• On-site IT support:
- Inventory management, device administration and maintenance (laptops, desktops, tablets, mobile devices, MAC devices, IHMS data collectors, etc.)
- Technical support for networks and servers.
• IMAC and Break-Fix Support:
- Installation of devices and software, moving, adding new components, configuration changes and, eventually, removing or decommissioning assets that are no longer needed.
• Support In Meeting Rooms:
- Provide intelligent technical support for devices in conference rooms.
Schedule: Monday to Friday from 8:00 am. to 6:00 p.m.
Address: Av. Panamericana Km 27, esquina Ituzaingo – Don Torcuato – Provincia de Buenos Aires
Type: Warehouse
Site type: Rotating Fleet - 3 days at Puerto Madero
- 2 days at Don Torquato
Send your CV to: monica.ordoñ******